Build a Shelter Against the Storm

Duke men's head basketball coach Mike Krzyzewski talks about crisis management in his book Beyond Basketball and, as the title suggests, provides lessons for leaders and team members across all backgrounds.

"As a leader, I am often asked about how to act and lead your team in a time of crisis. My response is that, once you find yourself in crisis...it may already be too late."

"Crises are not handled in the instant they occur but are prepared for in all of the moments that you and your team spend leading up to that one. You prepare for the crisis well ahead of time be establishing trusting relationships among all team members. For me, every team meeting, every practice, every individual conversation...establishes who we will collectively be when a crisis occurs".